Payment Policy

Welcome to CustomJoyGift! We are committed to providing a smooth, secure, and reliable shopping experience. This payment policy explains the payment methods we accept and how transactions are processed on our site.

Our store is built on Shopify and uses Shopify Payments and PayPal for secure payment processing.

🛒 Accepted Payment Methods

Shopify Payments

  • We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • Payments are processed securely directly on our site.

PayPal

  • Pay with your PayPal balance, linked bank account, or most major credit cards.
  • Selecting PayPal will redirect you to the PayPal checkout page for secure payment.

Other Methods

  • Apple Pay and Google Pay are also supported through Shopify Payments.

🔒 Payment Security

  • Secure Transactions: All payments are processed via secure gateways. Shopify Payments and PayPal use industry-standard encryption to protect your personal and financial data.
  • Privacy: Your payment details are handled securely and not stored on our servers beyond what is necessary to complete the transaction.

💡 How to Pay

  1. Add items to cart – Select your favorite products.
  2. Proceed to checkout – Enter shipping and billing information.
  3. Choose payment method – Shopify Payments (card) or PayPal.
  4. Enter payment details – Card info on-site for Shopify Payments; PayPal redirect for PayPal.
  5. Confirm payment – Review your order and confirm.
  6. Order confirmation – You’ll receive an email with your receipt and order details.

⚠️ Payment Issues

If you encounter problems during checkout, contact our customer support with details including order number, screenshot, and payment method:
Email: service@customjoygift.com

🔄 Refunds & Cancellations

For refunds, cancellations, and returns, please see our Refund & Return Policy page. For assistance, email service@customjoygift.com.

📞 Contact Information

Email: service@customjoygift.com
Company Name: customjoygift INC
Address: 212 N. 2nd Street, STE 102, Richmond, KY 40475

Thank you for choosing CustomJoyGift! We value your trust and are committed to protecting your data while providing a safe and smooth shopping experience.

© CustomJoyGift